SHIPPING // RETURNS

FREE shipping within Australia for items over $99 (Standard parcel post - can select Express at a cheaper rate) Make sure to SELECT the Free shipping option that appears, it will not happen automatically.

Please allow up to 2 days for items to be posted (Usually within 24 hours). This does not include Sundays.

Standard Parcel Post is $9.00 and can take between 3 - 10 working days.

There is also an Express Post option at $11.00 for a next business day delivery. Please note that this is from the time that your item has been posted.

You will be notified with a tracking number when your item has been shipped. Click here to track via the Australia Post website.

Important: Australia Post does not operate on weekends or public holidays, so if you order on those days, your order won’t be shipped until the next working day.

INTERNATIONAL

We have resumed international shipping, however please be aware there may be long delays to receive your parcels.

We are currently not shipping to the UK due to VAT changes. Sorry for this inconvenience. We hope to fix this issue ASAP.

Please allow up to 2 days for items to be posted. International flat rate shipping is $25.00.

Please visit this page: Calculate Delivery Times, to find out how long it takes for items to reach your country from Australia.

RETURNS/REFUNDS

Lellie Jewellery does not offer refunds for change of mind, however we do offer store credit in place of this. You will receive your store credit code upon us receiving your original item.

In the unfortunate case of a faulty or broken product, upon us receiving the return of this product, you will receive a replacement.

If replacements are not available due to the limited numbers of products, a store credit will be issued.

You will be required to cover any return shipping costs to our Tasmania location.

All store credits will be issued with a code via email.